It's Personal Stories, A Hospitality Podcast

Calvin Stovall, CEO, Iconic Presentations, interviewed by Rachel Humphrey

• David Kong

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Calvin talks about his journey from hotel desk agent to keynote speaker to published author of Hidden Hospitality. He discusses the importance of sponsorship, the keys to how the hospitality industry can increase diversity at the leadership level, and his thoughts on public speaking. He shares what he wants his sons to learn from his recent experiences, why we should all bet on ourselves, and how his leadership is evolving through better listening and patience.

Rachel Humphrey:

Welcome to it's personal stories of Hospitality podcast. I am Rachel Humphrey and I'm super excited to be joined today on the program by Calvin Stovall, the CEO of Iconic presentations. Calvin, welcome to the program.

Calvin Stovall:

Oh, thank you so much Rachel. Excited to be here. Thank you for having me.

Rachel Humphrey:

We are gonna jump right in'cause we have a lot of ground to cover today and not a lot of time. But everyone who listens to the show regularly knows that. One of the things that I really love about the hospitality industry is that everybody's journey to leadership is different. You don't have to replicate mine and vice versa, but we can all chart our own path. So tell us a little bit about your background, some of your pivotal moments in your leadership journey, and really how did you get to where you are today?

Calvin Stovall:

Oh, wow. That's a big question and

Rachel Humphrey:

you don't get the whole half hour for that one.

Calvin Stovall:

Actually thank you for asking me that. It's my background. I bleed through and through hospitality. I've been in it pretty much my entire life. Love service and in people. I started as a desk clerk at a Holiday Inn. Holiday Inn City Center in downtown Chicago. And wonder, wonderful person that hired me, her name was Karen Sock at the time. I'll never forget her because we're still friends today. And so after that shoot I worked at a couple of hotels in downtown Chicago as a front desk clerk. My, my life really just changed when I got accepted. Into Cornell's hotel school. That's pretty like the, a pivotal moment for me. I went to, I went, I did undergrad at Chicago State, but I went to the graduate program at Cornell and once I got out of there, everything changed. They, I. I ended up in a program I can't, it was called a President's Associate program. And I got hired by what was then Promise Companies, which is now Hilton. Of course. And they, yeah, I remember Promise. I think they, and they had Harris as part of the organization, so they hired me there and I went. And I decided to go on the hotel side of course,'cause they had arrows. I didn't really have a particular interest in the casino side, so they sent me to a fast track program in Charlotte. I live in North Carolina now. And it was supposed to be a six month training program at an Embassy Suites. And what ended up happening is it got cut short. I think I did training for about four months. And they were like, Calvin, we're gonna, we're gonna send you to a property. We think you're ready now. And we gonna make you an a GM and an Embassy Suites. I was like, great. And he was like, in Memphis, Tennessee. It was like, okay, all i'm cool with that now I'm a big city boy. So that was a different environment for me. But it turned out to be a great experience. I did a couple of years at the property there, corporate property they had right on Shady Grove, but, and then I ended up transitioning to corporate. I met a wonderful guy by the name of Jim Hoh. He was running the research department. At the time. And I met him after a presentation and went and chatted with him. It's a strange story. I actually cornered him in a restroom. Really? But that sounds really weird. But that's really what happened. I was like, I really want to come work for you. I always want to be in a corporate en environment. When I saw him and he came and did his presentation on market segmentation, that was really what I wanted to do. And he basically said, you give me your resume. We'll see what we can do. About a month later I was in corporate. Wow. And yeah, it was just like that. I was working in the research department for a couple of years. And basically Jim, as he moved up, I mean he took me with him and then I became a senior director of brand marketing for Homewood Suites and then eventually vice president. So I did that for a few years and and then of course Hilton got purchased by Blackstone. I made some transitions and ended up working for St. Jude Children's Research Hospital a couple of years. Fundraising arm and then became the c, also became the CEO of an organization in Memphis called the Soulsville Foundation, which was built out of the old Stax records recording studio. Oh. So it's the S Stacks Museum of American Soul Music. They have a charter school on their campus as well as an afterschool music program. It's still there. I love that job as well, so it's been a crazy journey by transitioning into my own business. I've always loved to speak. I always loved to inspire people. I did it quite a bit when I was with Hilton doing presentations on marketing stuff. But I trans I just was, I just always had a, I guess you say a gift for that. And I've been using it ever since. And I just had a pinnacle, I think I mentioned to you earlier, I just got back from Dublin, Ireland doing my first international keynote. For an organization called Forest Software. They provide software for salons, beauty salons and hair salons and so forth. So I spoke in front of about 600 plus people. Really electrifying audience. But I've spoken for a hospitality organizations, retail healthcare, property management. We know customer. I focus on customer experience and leadership. That transcends across any industry. But so I, but I still truly have a love for hospitality and it actually helps me, particularly when I talk to outside other industries, helps me have a lot of credibility.'cause I've been there, I know what it takes to make customers happy and I'm just something I'm really passionate about. So I just love it. And I have that. I also serve as a director of executive programs for an organization in Pittsburgh. Called the Advanced Leadership Institute which we prepare African Americans and their allies for leadership positions except executive level positions. We have a partnership with Carnegie Mellon University, tipper School of Business. There. We have a five month program and we're actually kicking off the next key cohort in a couple of weeks. Wow. Yeah. So you're

Rachel Humphrey:

keeping busy.

Calvin Stovall:

I'm busy. I know it's not and I got two teenage boys too, so it's pretty crazy. But I'm truly blessed to be able to do the things that I love. It does keep me busy but still super excited about everything I get to do every day. It's been a blessing.

Rachel Humphrey:

An incredible journey, and you touched on so many important lessons. They're taking risks by reaching out to Jim to ask him something. Having an ally or a champion who is willing to take you along as they move along as well, branching out into other aspects. You talked about right now many people will know you for the iconic productions, for the keynote Yes. That you're doing, and congratulations on the international. That's so exciting.

Calvin Stovall:

Yeah. Yeah. It's wonderful,

Rachel Humphrey:

From your roles at Hilton and otherwise, that public speaking is a really important part of your brand, of your journey, of your ability, whether it's talking to. A board, your management, your team, whatever it is. And now on the big stage, talk a little bit about your public speaking journey. How do you prepare any advice you have for anyone who's either hesitant to maybe take that first step or who's looking to really fine tune their public speaking?

Calvin Stovall:

Yeah, that, that's a great question, Rachel. And I guess the biggest thing for me I'll just tell you this. I've had a natural knack of doing it, so I, it's just God gave me that gift to be able to deliver keynotes in a passionate way like that. But I know a lot of people. Don't like public speaking. They rather just die than get up in front of people. And I get it. And but if you're particularly wanting to be influential and be able to be a leader in an organization, you're gonna have to be able to do that and do it effectively. I don't think you can be an executive without it director or leading people leader. I think you do need it my biggest thing is just practice it. I found that,'cause people always ask me, Calvin, do you get nervous still? I absolutely, I still do. Right before I go on there. And it's not the fact that can I deliver it? It's more I'm thinking about, I want the people to receive what I'm sharing and that it resonates with them. That's probably the biggest issue. But as far as doing it, it's not the big issue for me. But I do say this, the more I practice. The more comfortable I am on stage. Yeah. It does give me a level of comfort, even though I pretty much know what I'm gonna say. If you put your notes together and communicate what write it down what you really wanna say and practice it, you'll do better. Do it in front of people that, that you trust. That's gonna give you honest feedback and you'll get there. It's not something that I believe anybody can do it, but it does require you being able to feel comfortable on stage. People can tell when you're awkward up there and you can, but, and, but you know the thing that, the other thing though, Rachel, be yourself though. Be your authentic self on stage. It's, I found that the more that I'm more transparent in who I am, it resonates with people better. I think it's cool to look at other speakers and aspire to be like, Tony Robbins or whoever it is that you want to be like but don't try to emulate them. Be who you are and deliver what you have to deliver. It is just a more authentic way to be a public speaker, and it works. People love transparency and keeping it real from the stage. And if you do that, you're gonna do fine. But practice does make perfect. Perfect.

Rachel Humphrey:

That's what I was gonna say. I actually appreciate you saying to keep it real because in doing so. You have shared that yes, you still get nervous and yes, you practice a lot. I share both of those same qualities with you in getting ready for public speaking, but I think people are surprised to hear that when you have a comfort level that you and I both do speaking in front of an audience, whether it's one-on-one like this or on a big stage. People assume either that you don't get nervous or that you don't practice anymore, and neither one. I think for either one of us could be further from the truth, so I really appreciate, yeah, you sharing that and being your authentic self. I think you're right. I not only find people that I like to emulate their style of public speaking. I also learn a lot from ones I don't want to be like, for whatever reason. Yes. Whether it's moderators that I've seen or whether it is public speakers. Oftentimes I'll see something and for whatever reason, for me, it doesn't resonate, and then I think, huh. I hope that I am not doing that, or I'm gonna try differently you to not do that. Absolutely. In my next one. So I think you can get a lot from looking as well. Yeah. I actually wanna turn to something I know is very exciting for you right now. Very hospitality focused, but you are now a published author Yes. And NAACP nominee that we're gonna talk about in a minute. Talk to me a little bit about. What that process was like for you. Talk about the book and then how you knew that you were the person that should be leading the charge there, because that is a really exciting. Opportunity for you. The steps have been exciting. I think what's gonna happen next is gonna be very exciting for you, but talk some about that path to authorship for you.

Calvin Stovall:

Yeah. Wow. It's, it started really in, in graduate school at Cornell. I met a gentleman. By the name of Evan Frazier who is now who I work with at the Advanced Leadership Institute. He's the CEO there. But then he was an undergraduate and he and I think three others were actually starting up the National Society of Minority Hoteliers. So that was where it kicked off and they were actually having one of their first conferences and he asked me would I be interested in doing a presentation for the conference. And I was like on what he was like on black hotel ownership from a historic perspective. And I was like, okay that sounds pretty interesting. And I was like, yeah I'll definitely look into it. I started on that quest Rachel, and I was looking at periodical stuff on Microfish. No,

Rachel Humphrey:

you're age. Us both.

Calvin Stovall:

I know. So I was looking at stuff on Microfish and everything. So what ended up happening, I got so intrigued by the information.'cause it wasn't a whole lot out there. It became my graduate monograph. You gotta put together a monograph to graduate and it's not as nearly as intense as an as a, a thesis would be, but it's gotta be pretty substantial. And so I completed it and it was about a hundred page document. They give you a copy and a nice black hardcover binder with gold lettering on it. At the time it was called Hospitality Historiography. Yeah. Yeah. My publisher was like, no, we're not gonna go with that one. No. So here we talk. This 93, you fast forward about 30 years, Rachel and I was cleaning out some boxes and I found it and I was like, wow. My monograph. And it was a friend of mine here. And she was like, what do you have? And I was like, oh, it's my monograph. I wrote in grad, at Cornell and she's what it's about? I was like, it's about black hotel ownership. It starts in the late 17 hundreds, goes through the civil rights era and blah, blah. She's what? We had hotels back then, so she didn't even realize it, so she was like, let me see it. And so she was reading it and Rachel, it was almost like, it was like a surreal moment. She looked up at me and said, is this a book? And that was it. And I said, it's gonna be now. And that was it. I called a few people. I reached out to brown Books Publishing, who, they do a, they're a hybrid publisher, but they specialize in coffee table books. And when I gave her the manuscript from the monograph, they call me back immediately and they were like, we wanna do this book with you because we did research. There's no other book out there like this one. So that's, that was the catalyst. And so I just went into doing additional research. I had the original monograph that I created, it might have been eight to 10,000 words or so. And so when she asked me Millie is Millie Brown is the owner of Brown Publishing, and she goes, w we might need, we're gonna need more content. We need at least 20,000. Do you think you can find more information? And I was like yeah, now we were thinking back then, it wasn't a lot of stuff out there. Stuff wasn't digitized yet. And so when I started going to find more information, what ended up happening, which is a nice problem to have, I got to about 90,000 words. In that manuscript, which became an issue. My developmental editor was like, there's no way we're gonna quit Calvin. You gotta get this down to about 60,000 to make it a manageable read. So that was the hard part. He's you gotta get rid of some of your favorite children. And so that was the, that was probably the most difficult part of that whole process, was deciding which stories to keep and which ones to pull out For this first one. So there's 30,000 words of content that I still have, and of course I always get, when you at the next one, I'm

Rachel Humphrey:

like, the next one. I was gonna say, you're, you not

Calvin Stovall:

right? No, not right now. I can't even fathom doing that yet, but I probably will at some point'cause the, there were all those stories were so fascinating. But I tried my best. To pull the ones that I thought were either the first in a particular state or city or really had a really intriguing story behind them. And of course, some people why isn't this one in there? Why isn't that one in there? I can't get'em all in there. But I try to put the ones in there that I think people would probably get the most from.

Rachel Humphrey:

And what did you land on as a title?

Calvin Stovall:

It is called Hidden Hospitality, untold Stories of Black Hotel Motel Resort owners from the Civil Rights Days, I mean from the pioneer Days to the Civil rights era. Nice. So it's a kind of long subtitle, but it tells you exactly what's in here. It is a coffee table book, so it is oversized. It's a 10 by 12, weighs about three pounds, and probably about 150 photographs in there. It was just important to me Rachel to have, I just didn't want to have text. I wanted people to visually see what was going on and look at the properties and the people's faces. I just think it's more immersive when you have images like that in it. So as you read through the great, I had somebody tell me,'cause I didn't. I didn't want really tiny lettering, but the lettering is big enough. It's just, it's an easy, pretty easy way to read through it. And people were like I'm glad you got your letters. It is like larger than typical because I just want to make people feel comfortable going through from story to story. It's really, I described this book as a black history book. Told through a hospitality lens, that's exactly what it is.

Rachel Humphrey:

Well and hidden hospitality is such an incredibly important story to be told and really remarkable that before you, it had not been told before. Very exciting times for you and very important, not just exciting, but important. Work and stories to be telling and it actually lends itself perfectly to something which I'm certainly committing a lot of time to in you as well, which is this idea of a more diverse industry at the leadership level and representation matters, understanding the stories and the history matter, but what do you see happening in the industry right now and what do you think needs to happen to continue to see a greater representation at the leadership level than we're seeing today?

Calvin Stovall:

Yeah I, look, I, when I was a vice president, what was it, 2004, nine, up in there as a vice president, I, it wasn't hardly any of me out there at all. At least now I, I'm starting to see more, but of course, there's still a lot of work to do and in my I just think particularly. People that are in the roles that, that can hire people at that level, director, manager, whatever it is, they have to be aware that what diversity and other perspectives and backgrounds can bring to a team and an organization success. It's, that's vital. I was blessed to have a person like Jim Hoer. Jim Hol Hauser was not only a mentor, but he was also a sponsor. And there's a difference between those two. A mentor is gonna help you organizationally and help you, with your career goals. And, but a sponsor's gonna speak up for you in the rooms where you're not in like the executive level rooms, the C-suites. And he was that for me. So I just think really I would love to see more non-color be more open to being sponsors for African Americans and being more mentors. But it starts at the hiring level. It really does. And if you are only comfortable hiring people that look like you, it's never gonna change. So you have to really think about, when you're, and I'm not talking quotas, I'm not, I'm saying none of that stuff, right? What I'm saying is. Be aware if you got a all white team, you some, and you got 20 people there and there. Nobody looks different. Everybody looks the same. Come on women, blacks, there are so many talented people out there today. But if you're only staying focused and looking at things in a myopic view, you're not gonna, first of all, I think you're doing your organization a dis justice.

Rachel Humphrey:

Cannot agree more.

Calvin Stovall:

I do, I really believe you're really cutting your organization short and your team. And, I just think, man, I've learned so much from people outside of my race and from pathetic. I would just like to see, even in the hotel ownership side, we still only own, what, two, less than 3% of all the hotels out there. So it's not just on the employee side, it's also on the ownership side. We just gotta do, we just gotta do a better job. If you're in a decision making role, I beg of you. Please start thinking about adding some more diversity to the team. Now I'm starting to see more on panels and stuff and like including yourself, more women and all of that. I think that's wonderful. But I love to see more VPs, more senior directors, more presidents. And but like I said I'm not gonna say we are. We're at a space like where and when I was a vp, I definitely have seen progress, but there is still a long way to go. Long way.

Rachel Humphrey:

I think you touched on some really important things there, Calvin. The intentionality of it. Yeah,

Calvin Stovall:

the diversity

Rachel Humphrey:

of thought. The business advantage promoting one doesn't mean demoting another. Absolutely. I think like much like with women in the industry, we are seeing progress, but it certainly is not where both it should be and the industry would benefit from, the businesses would benefit from. I'm gonna pivot completely for a minute. You mentioned talking about having the boys at home and they are both high school, if I remember correctly. Yeah.

Calvin Stovall:

Yeah.

Rachel Humphrey:

Normally, when we think of work-life harmony, we think of women in the industry. And it occurred to me years ago in talking with my husband that we don't talk as much about how men in their roles also who want to be. Present and involved. Parents who may have elder care, may have hobbies or these other things, wanna be a good partner are impacted as well. So talk a little bit about your strategies for maintaining. I don't hate the word balance'cause I just don't believe in it. But work life management, work life harmony. And what do you want your boys to take away from your experience as a successful business person, as a, someone who's had a lot of opportunities in your career to change to continue to evolve? What, how do you balance those two things?

Calvin Stovall:

Yeah it's great. I'm divorced so, my, my ex-wife lives. Not too far from here. Maybe three, four miles. So my boys stay with me. We alternate which which works well. But when they're with me I'm very deliberate in the time that I spent with them. They know what I do, they understand what I'm doing. And so they, they're also very they're very what's the word I'm looking for? Empathetic to the situation, but. But they're they have no problem saying, dad, you've been working too much. They will say that to me. They're like, dad, come on man. You been, come on man. That's them right? Come on man. You need to get away from the computer for a while.'Cause sometimes I will get engrossed in it and they'll be like, come on man. So I have to, I do have to if. I'm more conscious of it because they'll make me more conscious of it too. When we do a lot of stuff together, we go out to dinner together, we do, movies, we go, we love amusement parks, so we're always hanging out at Universal Studios, stuff like that. But they're getting bigger now. They're 16 and 18 so they're starting to have their own thing going on, but, they still love to hang out with dad, which is great. I loved your other question about what I want them to take away. Rachel, this is gonna go back to the book. They saw me at this table. I'm sitting there right now every single day and night, like seven days a week. Wake up at seven in the morning. All, all day, every day, all day, every day. And they were like a year, when you see that, they're like, damn, when is it gonna be done, man, come on. When is gonna be done, man, come on.

Rachel Humphrey:

The, Hey man is back. Yeah.

Calvin Stovall:

What are you doing? You work. So I was telling'em, I was I had to explain to them why it had to be done, why I was, I felt like it, I was the one to do it. So they understood it, but they also saw it every day. For me personally, when I was able to hand them that completed book, that meant everything to me.

Rachel Humphrey:

I love that,

Calvin Stovall:

everything, because first of all, they saw me finish it. They knew it wasn't easy, and they knew it took a lot of time, but they know I didn't quit. It was so important to me that they didn't see me give up on that book because I think that would have just, it just wouldn't have sent the right message. But me having that book, giving it to them, they knew, they were like, okay, now they see the book is beautiful. It's really well done. And I think that says everything to, for me, for a dad to two boys to say, look, if it's something you're passionate about, it's gonna take hard work for you to finish it. It, but you've gotta finish. Don't start it if you're not gonna finish it. And so now they won't have an excuse to tell me, dad, I can't finish. Oh, yes, you can. You can. Yes, you can. You saw me. I, that lesson for me was everything Rachel and,

Rachel Humphrey:

I am noticing a consistent theme between whether it's public speaking or being a dad or working on the book, but this intentionality that you put into things is really evident how you are going to set out for something. Really be the driver of your own car. And I think that's a really important lesson too, like you said about starting something and wanting to finish it, making sure that you're intentional with your time when you're with them. That's all. Incredible. And I told you before we even started that we would run very short on time. I'm gonna do a little bit of a rapid fire'cause there's a couple things I do wanna ask you about very quickly, but we do need to wrap up. So give me one thing in your leadership evolution that has. Gotten better over time or one lesson that you've learned recently that you're gonna carry with you in your leadership journey?

Calvin Stovall:

I think I've become a better listener. I know that sounds pretty simple but I've always listened, but I'm more, it seems like I'm more cognizant of it now when people are speaking and talking to me. I really want to be present all the way in so I can understand where they're coming from in their perspective. That's probably one of the things I will continue to work on and try to continue to get better at. Because if you listen well and listen intently I believe you can just, you just be, be a better leader and person. I think everybody wants to be heard. Everybody wants to be important. And I think one of the biggest ways that you can make a person feel unimportant is when you don't pay attention to them while they're speaking to you.

Rachel Humphrey:

I don't think it sounds simple at all. When you just said it sounds simple. I think listening is a skill that a lot of us need to continue working that muscle pretty regularly. And continue to get better at it. A lot of leaders are guided by a North star, something a saying, or a value or something that really helps in making decisions or taking next steps. Do you have anything like that?

Calvin Stovall:

No, I'm not taking next steps. I'm a true believer in God and I know I'm, have a higher purpose. I do know that I'm here. I believe in my heart that I'm doing what I'm supposed to be doing and what God has put me here for. So that's my thing. But as far as a mantra, my mantra is there is no. Positive customer experience without a positive employee experience first. That is what I live by when I speak and I know the way, like I said, with AI and technology, we need all of those things. I think all of that is important and building efficiencies saving money and all of those things. I think we need them and take advantage of them, but I don't want us to forget about the human part of it. The human part of hospitality is still very critical. And taking care of your team. Yeah, your team is everything. And so I, when I go out here, I'm on my drum. Take care of your team, take care of your team. So all of those things I talked about, the EM being empathetic, having to, being a listener. Making sure that you're pouring into your people with development and training. I still talk about all of that stuff because I think what's happened is everybody's chasing a little shiny object there, but you gotta take the team. It is everything. So that's my mantra.

Rachel Humphrey:

That's a very powerful message. I appreciate your sharing that. All right. I wanna think back to Calvin, whether you're at a Holiday Inn, maybe you're heading off to Cornell, maybe you're heading home from Cornell at the end. Looking back, I love that we are all works in progress and part of that is through reflection. So as you look back on. Young. Calvin, what do you tell yourself today? Either about how things play out for you or something you wish you'd known then that might have made your journey a little bit different?

Calvin Stovall:

It is. I, you know what? I wish somebody would've told me this Calvin is gonna take longer than you think it will. And that is I'm not impatient, but I'm like, let's go. And so I think what has happened over time, I have become more acceptant of accept, to accept. When you want to do something really well, sometimes it's just gonna take you longer and to be patient and don't beat yourself up. I can be overcritical of myself sometimes as well, and so I'm just trying to make sure that I always try to do the best that I can, put out the best quality product or whatever it is. But don't be so hard on myself and say, I know we all have to have deadlines. But at the same time realize that sometimes some things are gonna take longer than you think they are.

Rachel Humphrey:

I'm guessing that played well into the perseverance of finishing the book. The taught lessons.

Calvin Stovall:

Taught lessons.

Rachel Humphrey:

I love

Calvin Stovall:

that. A lot of blood, sweat, tears in that thing. But at the end of the day, the satisfaction and the victory is there. Yeah.

Rachel Humphrey:

We have covered a lot of ground today. As you think about our message for our audience of empowering personal success, what is one thing that you'd like to leave everybody with today?

Calvin Stovall:

And I know this is probably gonna sound a little cliche but believe in yourself. Bet on yourself.

Rachel Humphrey:

I love it.

Calvin Stovall:

I just think that sometimes you gotta be careful of the people you surround yourself with. Who you listen to. Because that sometimes that's not good. Make sure you surround yourself with people, like-minded people that's gonna lift you up and really truly be honest with you and feedback whenever you, need some advice, but better on yourself. Everybody has a gift. Everybody's been here to do something on this earth. Wonderful. Once you find that man. Do your thing and feel good doing it. It's, I know sometimes it takes a longer time to find that for some people, but man, search it out. Find out what you put here for, it just changes your whole perspective and everything. It doesn't feel like work anymore. Yeah.

Rachel Humphrey:

Yeah. No better advice than betting on yourself. I say if you bet on yourself, you're always gonna be a winner, and I love that so much.

Calvin Stovall:

There you go.

Rachel Humphrey:

That's it. Calvin, I appreciate you joining us. I congratulations on the success of the book. Thank you. Very exciting. And like I said, a very important message to be sharing in the industry Now, maybe more so than ever to our audience, thank you so much for joining us. We know you have a lot of ways to spend your time. Visit us also@itspersonalstories.com to hear from other incredible hospitality industry leaders. But Calvin, thank you so much for joining us for your leadership in the industry. And all you're doing to drive for a more diverse industry at all levels.

Calvin Stovall:

Thank you so much Rachel for having me. It's been a pleasure and I wish you all the best. Thank you so much.

Rachel Humphrey:

Thank you so much. Good.

Calvin Stovall:

Alright, bye-Bye.