DEI Advisors Podcast

Glenn Haussman, Host, No Vacancy Podcast, Interviewed by Rachel Humphrey

April 19, 2023 David Kong
DEI Advisors Podcast
Glenn Haussman, Host, No Vacancy Podcast, Interviewed by Rachel Humphrey
Show Notes Transcript

Glenn shares his path from celebrity journalist to one of the industry's most recognizable faces as podcast host and public speaker.  He discusses how he builds relationships in an authentic way, why and how he overcame his fear of public speaking to make it his career, and how his daily podcast keeps him up to date on the industry.  Glenn also shares how he's built his personal brand, why he'd tell his younger self to stop worrying, and how he pivoted during the pandemic to forge a new path.

Rachel Humphrey:

Good afternoon. I am Rachel Humphrey with d e i advisors, and I am delighted to welcome to the show today, A man who needs no introduction, but we'll get one. Anyhow. Glenn Haussman glenn, welcome to

Glenn Haussman:

the show. Rachel, it's so great to be here. I love being interviewed for once. What a pleasure. I was just

Rachel Humphrey:

about to tell you, this is a different experience for me cuz usually you have me on the hot seat, sweat and trying to figure out what you're gonna

Glenn Haussman:

do. Oh, so what you're saying is it's payback time. I understand. A hundred percent.

Rachel Humphrey:

A hundred percent. As we're gonna spend about 30 minutes together today talking about your journey to where you are today and some of the things you've learned along the way. You have told me that no question is off limits, so you better be ready. That's right. Cause I am following your guidance for today. Here we go. Let's go ahead and get started. One of the things that I love so much about this industry is how incredibly different everybody's paths are, how many different routes there are to success in the hospitality industry. A lot of people know what you're doing now, the keying the panels at conferences, the show, the newsfeed. But tell us a little bit about how you got there. What was your path to the roles that you have

Glenn Haussman:

today? I think my path to the, to, to where I am today is it's like. Be open to the unexpected. I think you never know what kind of opportunity is out there and the world is constantly shifting and changing. So having a preconceived notion of where I wanted to go was a nice idea, but at the same time, you have to remain flexible because so many things have changed. Sure. There have been events going on forever and the keynote speaking still counts. I do podcasts for a living. I do videos for a living. I work and earn my keep on the internet for a living. None of these things were really. Relevant at all when I started my career as a as a journalist in paper publications, for example. So it's all about Rachel, just being thinking about what your passions are and exploring those opportunities as they come up and being open and flexible enough to get outside your comfort zone to have opportunities you never expected, but just might. was that role as

Rachel Humphrey:

a journalist in print media always in hospitality, or did you get your start doing something else?

Glenn Haussman:

Something else started in music and entertainment. That was that was a hoot. But back then it was it was the early 1990s and the philosophy was you got to hang out with famous people Obviously you don't need a salary. I was living at home for way too long, trying to cut my cut my teeth in that kind of world. But I quickly realized I didn't enjoy being in rooms of celebrities. I very much enjoyed. Going to concerts and hanging out with bands and partying and doing that sort of a thing. But the celebrity thing I didn't like, but one thing I did like about interviewing celebrities, they were always in amazing hotels and I got to really appreciate that side of things. I'm like, one day I'd like to be able to stay in these types of places. And then happenstance just happened that by coincidence I thought I was applying for a job at one magazine. Wound up getting a job at a hospitality focused magazine instead. And that was the best thing that ever happened to me.

Rachel Humphrey:

The rest is history, so to speak. You're still getting to interview famous people. You do it every day just in a different type of famous people. Yeah,

Glenn Haussman:

but of the celebrity, people magazine, t mz type of type of a thing. The people I get to talk to now, and they are celebrities in our world. All the great CEOs that we talk to, they are our former celebrities, but the difference is they're. Incredibly nice individuals nearly all of the time, and we're also talking about business and matters that can improve all of us, as opposed to look how great my movie is, even though we all know it stinks.

Rachel Humphrey:

like that. Yeah. Glenn, one of the things that you and I have in common is battling a lot of negative self-talk. You and I both when we get asked to do something, we're like, are you sure you want me, or was everybody else unavailable? know, Whatever those types of things are. People would be surprised to hear that about you because you do have a big personality. You are in front of the camera every single day. Tell me a little bit about, The strategies you use to overcome that type of negative aura that you can have around you that can really impact how you do in

Glenn Haussman:

your career. I think we need to start with the cliche, fake it till you make it. And I think that goes to a lot of. Where you are trying to perceive yourself at some particular point in time. The other part is act the part, right? So I had an epiphany early on that I had to get out of my comfort zone and getting and being uncomfortable, you have to get comfortable with it, right? it has all gone from that particular point. Forward is figuring out how to get outta my comfort zone. How to face those voices of ne negativity, accepting who I am and realizing that even if I don't feel like I'm bringing value to the table, others do. And I think it goes back to the the thought that if we know it and if we're so good at it, then everybody must be good at that and everybody must know that. Therefore, we don't. A specific value to others, right? It's a weird disconnect because I learn so many things from other people all the time. but then I'm not able to incorporate that, at least earlier in my career into that, my philosophy of being. So I think it comes from a point of not giving yourself value about the things that you know and the accomplishments that you've had and the experiences you've participated in. And once you get past that, Then I think you're able to start opening up a little bit in order to get to be more confident. But going back to the the act as if part and the fake it till you make it part, once you had that epiphany, it's important to start, get over the over your fears. And a fear could seem a big mountain, but every single time you do something combat that you chip, take a little. Out of it, right Rachel? Just a little bit. A little bit. A little bit. And over the days, the months, the weeks, and yes, the years and even decades, those problems start to become not only. Something that you've overcome, but you can turn them around into being your strongest asset. For me, I never thought I would be a public speaker. It scared the heck out of me and I never thought I would be any good at it. Now, in my opinion, it's become one of my greatest assets that I have, because I spent years and years and years breaking down the fear into bite-sized chunks and then overcoming. I love that we're

Rachel Humphrey:

actually gonna talk about public speaking in a minute. Yep. But you hit on two things in there that actually really resonate with me. One is not telling ourselves what we would tell somebody else. So if I say, no, Glenn, you would be great at that and I might be great at it. I'm not willing to show myself the same courtesy that I would show you. The other thing that's important though is when I am doubting things like that, I. Glen is actually really good at his job. If Glen wants me on his show, it's because he thinks that I have something of value to add. That's right. Do I try to turn the pages on? Glen doesn't stink at what he does so was something there,

Glenn Haussman:

right? Yeah, that I don't, I find it's a head scratcher. I'm like what do you mean? You want me to interview your c e o on stage? But hey, might as well go with it

Rachel Humphrey:

no, that's a great point. Let's pivot a little bit into public speaking then. I wanna talk about it in two ways. One is your comment about being terrified of it, and now it's such an incredibly critical part of your success, whether it be on stage, on the show, in other ways. Talk a little bit about the strategies that you use to both identify that public speaking could be a critical part of your development, but also how you went about developing that for you personally. And then I wanna talk a little bit about training

Glenn Haussman:

others. Yep. Alright. So when you're looking at it you have to. It goes back to that thing looking at the overall arch and vision for your entire career journey and being behind a computer screen as a hospitality and street journalist working for trade magazines, I was gonna pretty much in my career hit a wall, this is probably my late twenties at this point, maybe around 30 ish, and I started to think about how can I move forward and start to create a brand for. that would be recognizable and allow me to open up new doorways of opportunities as well as learning some new skills that'll make me more valuable as a professional. So I was afraid of doing the speaking, but I act. I had no choice. If I was to start becoming more visible, becoming a brand name, I had to throw my hat in the ring. I had to start moderating these panels. And even though I didn't know what to do, I still realized I had to go ahead and. So I just jumped into it and by observing others I learned a lot about what I should and should not do, and now I'm able to turn that into. helping people and helping myself become a a better speaker. But we could break that down a little bit. Number one, it's most important to get out there, again, outta your comfort zone. Do things like that will help make you more visible to create that personal branding and then find the tools from which you can learn to actually be a better speaker. So for me, Rachel, I came in multiple components. Stage one was going going ahead and trying to moderate panels. Stage two was as any single time I'm in an audience, I would pay attention to what people were doing. And I really learned a lot of dos and don'ts from that. As I had mentioned a moment earlier a couple of people that. Blew me away early in my career was a gentleman, Peter Zoic, who had great stage presence. He knew how to deliver something. Our friend Calvin Stal, who's somebody I really attribute to getting me excited about the notion that I could do public speaking because he would come on stage and he would connect with them in a real physical way, and you could feel his presence in the room. So I saw that. Plus I saw lots of moderators that. let me ask you another question, right? And you'd see the people on their phones, and we didn't even have cell phones that were smartphones and people were still trying to be on their phones to get away from the boredom, right? I learned again to reemphasize it for the listeners, the not to do and the do. So how could you put yourself into a learning position to constantly get better over and over? Again number one, most important thing in that regard is understanding that you. Can, the greatest fear that we have when getting on stage is that I, in my opinion, the greatest fear when we get on stage is that we won't have something to say or something is going to catch us off guard, and that will lead to some sort of personal and or professional embarrassment. But the fact is, at some point I realize that there's nothing that could. That could up, that could upset me, and I was starting to run into a lot of different iterations of good experiences and bad experiences, but I quickly learned that if all the technology fails, great, then the audience is going to love you. They automatically want you to be successful and you can feel the love coming out. And then you just take advantage of that. If you don't know a particular topic, you quick. You can very quickly learn the skills. Make a sentence up that sounds like you know what you're talking about, and then throw it to somebody else and allow them to clarify it for you. So you start to learn all these little secrets and with each one of those you get more confident. But the real way to do it, Rachel is doing it over and over and over again. And I learned how to do a lot of my speaking by being an adjunct professor. at NYU for a number of years teaching several courses because you're verbally naked in front of a room of grad students for three hours at a time, and you have to learn how to act fast on your feet. So I highly recommend adjunct professors or teaching or any experience that you can do to get up in front of groups of people to see. lots of different reps.

Rachel Humphrey:

And when you talk about doing it over and over again. it doesn't have to start on the general session stage of a 5,000 person room. It can be in honestly board room. It can be in front of your management team.

Glenn Haussman:

It can be in front of, it could be at your dinner table at Thanksgiving, for. For real. It's about getting comfortable in situations that you're not used to. And the best place to start is if you're at home. It's a safety net. Nobody's nobody's judging you in that sense. maybe not in your home no, they don't judge me for speaking. They judge me for who I am as a human being. Let's, yeah.

Rachel Humphrey:

Let's. Let's pivot for a second then talk about home for a little bit. I know you have twin boys. We have do children the same age. you are on the road a tremendous amount of the time. I certainly don't believe any of us can find balance in that, in this industry. but still can love. Home, family, career, et cetera. How have you managed, if you have or if you haven't Yep. To really balance those two priorities for

Glenn Haussman:

you? It's very difficult to balance those priorities, and I think starting perhaps in the late sixties, 1970s, we were given this notion of you can have it all. Particularly women when trying to encourage females to go into the workplace, remember you could bring home the bacon, fried up a pan, all that kind of a stunt nine to five, right? But yeah, but that whole notion that you could be a parent all the time, you could be a great parent and have a great career, but that's. Not really realistic. There's, if you're gonna excel in your career, you have to make sacrifices in your family. If you wanna be there and always present, then your career may have to take a backseat in some sort of ways. And I don't mean this for women only, I mean for men, women, every person out there, however you identify yourself. But you have to figure out what you really. In life. And I can say that I balanced it, but I balanced it for the way I wanted to balance it. That satisfied me as a professional while still allowing me to be a parent. But my reality is not necessarily somebody else's reality. Somebody you for example, work full-time, but somebody else might want, some other person might wanna stay home to be a primary caregiver, right? So you have to figure out, number one, what you want in your life, and then you try to get the moments that you can. I am so fortunate that when I decided to start my own business about nine years ago, I was able to work from home when I was home and travel when I traveled. So I was, for a lot of my kids' lives, I've been able to create a good balance in the sense that when I'm home, I am home and I am there. I, pick'em up from school, do or take them to school in the morning. I did all of that stuff, make dinner for everybody, do laundry, do all of that kind of stuff. So when I'm gone, My absence might be there, but I don't think over the long term of our relationship and re raising them, they're gonna feel it as much. If you're in the hotel business and you're on property all the time, or Rachel traveling like we have done over the last number of years, it can be difficult. And hopefully you'll have a balance with your life partner if you choose to have one that you'll be able to figure out what works for you guys as a. Yeah. I think

Rachel Humphrey:

it's a constant learning. At different ages that kids need different things. You want different things at different ages

Glenn Haussman:

i, for example, I don't feel as bad over when my kids just started college this year, as but my twin boys in the last couple of years needed less and less paying attention to at all, and that really made a big difference. I gotta get rid of that

Rachel Humphrey:

I love it. Yeah. No, when they start driving, when they have a little bit, Independence. It's easier to take a step back and let them

Glenn Haussman:

explore that. So and as they got older it's easier for me to communicate them from on, from the road. They can't do that with a three-year-old. Maybe they can call, bye bye daddy. But I was able to text with my kids, talk to them on the phone, and deal with real life. So thank goodness technology has empowered me. Absolutely. I think to be a better parent, even if I wasn't.

Rachel Humphrey:

I was just talking about that with someone the other day. I remember the old bag phone, which was my first cell phone, and the cost of making a local call was so outrageous that even to call home to say I'm gonna be late was like a whole paycheck. the ability to have, you're right. The technology has made such an enormous difference on that. I wanna turn a little bit to relationship building and networking. You and I have in some ways very similar networks in. We kind of pivot and go in different directions. It's obviously very important for being able to have guests on the show, that type of thing, but we all build relationships and network differently. You and I have very different skills, yet we end up with a very similar network. How have you really tailored your relationship building over the years to your personality and right. what are some of the ways that, that you knew may not be the best route for you? And so you'd have to carve your own

Glenn Haussman:

path there? So I think in each and every one of our personal journeys, we have to really figure out our authentic self verse, the self that we want to present to the world and our business, and. what we perceive that should be. For me, I've done, I've worked really hard over the last 10 or 15 years to be as authentically me as I possibly can, and I find that the more I can be the real me, the easier it is. For me to connect with other people, right? So that's again, step one. You gotta find your authentic self. If you can truly be you, people will read that and they're gonna be drawn to you. You'll start to send out that it factor energy. It's when you're uncomfortable and you're putting on a persona and you're playing a role that you think you should be playing, it becomes difficult. But in any professional environment, you could still fundamentally be your authentic. right? I'm not always like the guy partying at Phish concerts over the summer. for example, right? I work very nicely with other people that are professionals, that are CEOs of organizations because I still retain the core of who I am as a person. My general nature. I'm not pretending to be somebody else. So I think that's really essential when it comes to being able to connect with people. Practically speaking. It's difficult to get to know people. It's difficult to walk into rooms when you don't know anybody. I think you and I are at the point of our careers now with a track record of confidence that we could do that pretty easily. But I surely remember very clearly. Walking into the NYU Hospitality Investment Conference in 19 97, 19 98, and nobody knew who I was and I was just this, late 20 something kid who doesn't know anybody. I would walk into the room and I would start to have heart palpitations, but I needed to talk to people. So my first strategy was find a couple of allies for me. That was a group of guys that were all starting at the same time. A lot of them were part like father son kind of company type scenarios. So I was able to piggyback on somebody else who had a positive spirit and they were able to start introducing me to people. Then over time, it became more comfortable for. To get into situations to start engaging with people on my own. And once you start to engage with people, the biggest networking tip I have is really try to make it as much about that person as possible, right? People aren't going to remember exactly what you talked about, and unless there's some very specific point of business that came out of it, mostly they're gonna remember about how you made them. Feel, and that's why it's always important to turn it back. I've been very fortunate. People have been paying a lot of attention to me lately, and conversations usually start with people saying, Hey this, that. And I'm very conscientious of how many sentences I'm saying before I tune it into, forget about that. Let's talk about X, Y, Z that's relevant in your life, and why do I know what's relevant in their lives? Because I've paid attention. I know I, I could read their badges and I could either if I don't know them, I can get a sense of what they do and then just start asking them questions about their personal life and their business life, and know something about sports That helps. I love

Rachel Humphrey:

that. I will be honest with you. People are always surprised to hear that. I am terrified to walk into a room where I don't know anybody still, I've been doing this a long time. I know a lot of people, but that is absolutely the worst possible case scenario for me, even to this day. Really I joke that. I'm like a baby food where you have to give a baby food like two or three times and then they love it. I meet you two or three times. I know you, I listen carefully. I want to learn more about you. I follow up with my handwritten notes. But I really, for me, it's that repeated contact of getting to know people and then like you. Yeah. Have a small network that maybe I know somewhere, but that, that walking into a room of

Glenn Haussman:

strangers it's rough. It's really rough and it. Motivating yourself to actually do it can be a Herculean task. Like now, I don't have any fear about going into a room with people. I don't. But I'm at the point where do I even wanna bother doing it? Do I wanna get my energy level up? So I do still find it tough in that sense. Like in all the financial conferences, I know everybody and it's impossible for me to get to the bar cuz I'm having so many conversations. But if I have a speaking engagement for a company, I did one thing for a hotel industry vendor in August. It was all their salespeople, all their global people. I didn't know who any of them were, and I felt like the odd man out. And it's funny to be as known in one area. And I could, never make it to the bar where in another area nobody knows who you are and you have none of those contacts and none of that dependence that you've gotten so used to rely on. If all I don't have something to say to anyone, oh, there's that person, let me go talk to them, or, I found myself doing a lot of pretending I was on the phone and doing urgent walking around.

Rachel Humphrey:

I love it. Glenn, before when you were talking about public speaking, you talked about. Knowing that it was important and putting the tools together. we are all, whether it's peer-to-peer learning or reaching out, there's so many resources in this industry, right? For whether it is substantive career growth, leadership growth, many of these other things, and especially in a role like you have now where you have to be on top of trends and current events and who people are and what companies are doing what, where do you turn for resources? How do you continue to grow and develop your.

Glenn Haussman:

I would recommend doing a podcast every day where you get to talk to the top people in hospitality because, number one is my fundamental learning zone, right? For example as we're recording this today, I had it on a divisional president with Abridge Hospitality today. So I learned a whole lot from him. Yesterday, I had on the owner of a restaurant, right? So I learned a whole different set of things from that person. And being in the position that I'm in, in a really unique spot to be able to take all these different things. Not just understand what's going on, but then to be able to create conclusions and observations that other folks don't have because we do still have a very siloed nature in our business. I learn by not only talking to those people, but then getting out and getting to those cocktail parties. It is so essential to do that. At events like the lodging conference, I talked to as many people as I possibly. When I was at that other event that I didn't know anybody, I still jumped in and had conversations and asked them questions so I could learn about things that I never understood. So be curious and ask great questions too.

Rachel Humphrey:

I love that. You also talked early on about when you were switching from print journalism to the roles that you currently have now, right? That you wanted to have a brand What do you want your personal brand to be and do you think you are there? Do you think you've achieved what you've set out to do as far as that brand goes?

Glenn Haussman:

I would like to continue to extend my brand, so maybe people understand it outside the hospitality industry specifically because I love sharing the notion of great hospitality with ev everybody, including in different sectors. But yeah, I think I'm finally at the point where I found my fully authentic self and I'm able to communicate that through. The types of shows that we do. Not just no vacancy live, but our Friday night audit, comedy drinking show, for example, the look and feel of my brand. No vacancy is done in an old hospitality sign. So it's of got that positive energy, sixties vibe about it, and gives you an indication of where my point of view is. right? So all of those little types of things coming together I think have created something that I'm really proud of. Finally, after all these years,

Rachel Humphrey:

I love it. And a continual work in progress. And

Glenn Haussman:

again, because I'm open, you never know what's going to happen in the future. I'm in the, I successfully did no vacancy live. We just did 691 episode today or something like that. But I also see that the mark is changing and I'm very well aware of that. So I'm building a studio in my basement right now. This is gonna be my upstairs studio. And then I'm gonna have a downstairs studio that's got a A totally different vibe and I'm gonna do different types of short form content there. That's gonna, I think, better appeal to the way that people are interacting now and going forward. So being open to change, you've gotta do it, or else you're gonna get stale and everyone in the world is gonna move past you. I love

Rachel Humphrey:

that. And when we are talking about continuous growth and personal brand, things like that, we continue to learn along the way you and I continue to learn today. What is one thing that you wish you had known as a 22 year old starting out that maybe you haven't learned until recently?

Glenn Haussman:

Yeah, I'll tell you exactly what nobody cares about you, dude. Not in a bad way. But nobody cares. They're all caught up with their own lives. They're all doing their own things. Whatever is going on here in your head. Nobody's thinking about it like you are currently thinking about it. Give yourself a break. Know that you have value and that you're gonna add something in your future because you're curious, you're interested, you're focused, and you have the drive to goof. Go forward. Stop worrying about external things. Worry about what's going inside and make it. I love that.

Rachel Humphrey:

We're gonna run out of time as I would expect, cause I could talk with you all day, but I wanna talk about a couple things quickly. Yeah. Obviously going out on your own, starting a business terrifying, risky, especially for someone who thrives in negative self-talk and doubt and all of these other things. How did you know? this was the path for you, despite the risks, right? Maybe not having a fixed income, that type of thing. And what did you do to evaluate or be able to tackle those

Glenn Haussman:

risks? First let me just say that I've taken my, semi self-loathing thing and managed to turn that into a part of my personality. Cause I don't like hurting other people's feelings. So I just make fun of myself a lot and it's been a good. To make me feel better about myself while also connecting to other people. But when it comes to, but when it comes to taking risks, we all have to take measured risks in our lives. And when I started this business, it was the hardest decision and the hardest thing I ever had to do. Now we could talk about what happened in March, 2020, that was even crazier, but at the point of my life, when I had to make a defining decision, It was tough and it was not an overnight decision. I knew in order to fully follow my dreams and do exactly what I wanted to do in my life, I had no choice but to start my own thing. I could no longer work for somebody else. But how do you do that when you've got. Children that are in fourth grade when you've got a mortgage, when you uprooted your entire family from Brooklyn to move them to Long Island, just a year or so before, so you got a plan. And I thought about it for a while and I came with an action plan and I mitigated as much risk as possible while also trying to get advocates in my mom, in my wife, to understand clearly that this is what I had to do in order to be, more professional. One sec. Sorry. So that was number one. Number two is you have to be brave enough to take the. You have to realize that you will be successful, and you have to know that you work hard and no matter what, you are going to find a way. You may not know it today, but as long as you've mitigated that risk and have a starting plan, you're going to be able to find, figure out what problems come and solve those problems as they arise.

Rachel Humphrey:

I know you mentioned March of 2020, and for those who do not know, you have been the recipient of many accolades and awards for the work you did, keeping the industry informed positive. educated, conversational during all of that, so that ability to pivot or that ability to take risks, I hope for you. Felt validated. I dunno.

Glenn Haussman:

Yeah. It, I definitely feel validated and I never would've thought in March, April of 2020 things would've changed so much. And the stuff that I did and Anthony did, would help our community. I never thought about it that way. When I got into it, because I was trying to do some more live video broadcasts. I'd just gotten LinkedIn live. It was a, that was still a new thing with LinkedIn back then, and it all just happened. At that right time. I'm sitting here in March, 2020. In February, 2020, I'm finally like, finally I got my business to the place. I can Good for you. I can take a deep breath. Then everything got pulled out from under me and like everybody else, and I don't wanna sound like a sob story. This happened to most people I know. I lost 75, 80% of everything overnight, and suddenly I'm scared. Am I gonna pay my mortgage? Is the world coming to an end? Again, we all went through this, but from my personal experience, you had two choices you could roll over and feel really bad for yourself. And I did plenty of feeling bad for myself, but then what? I was gonna sit there and not do anything, and I saw a lot of people not do anything. And instinctively I just went on and started talking. I had no ulterior motive. I didn't think of it. I'm I didn't think of anything. I'm just. Hey, shoot, you wanna just go on tomorrow and just talk about what we're experiencing? That went well, let's do it with somebody else tomorrow. And then everybody started reaching out to me and then all of a sudden it just kinda happened and I was open to it and it redefined absolutely everything that we do here.

Rachel Humphrey:

Yeah. That's what you talk about being willing to pivot or knowing that you don't have to have every step mapped out. Exactly. Yep. Glen, we are running out of time. Tell me considering. Tagline of D E I advisors, empowering personal success. What is one thing that we, you haven't mentioned so far today that you think is really important for the future leaders in the industry to be thinking about as they are working on and charting that path

Glenn Haussman:

forward? Yeah. Realize that there's so many opportunities ahead of you, so many different paths that your career could take, but in order to make it just do a little bit more, I don't necessarily mean a little bit more than the other person that you're competing against. Do a little bit more than you want to do. It doesn't have to be a lot. It could just be one more email. It could just be one more little item that you could get done, but over time, Those things will build and build and will create a defining difference for you. The other thing is always take on new challenges, but don't take on too many different things at once. The one thing there, you've

Rachel Humphrey:

been all my careers.

Glenn Haussman:

Tell me that. Alright, so the one thing I've learned is, It's difficult to incorporate five different things into my life at once, but I could do one thing. I could figure it out. I could figure out the mathematical formula that makes it all work and happen, fit it into my overall life, then it becomes normal. Then add something else. And that allows you to grow, do new things without feeling as if it's just too much. I love

Rachel Humphrey:

that. Glenn thank you on behalf of an industry for being a tremendous leader within our industry. I appreci. All that you have done to support my career. I am not shy in saying that anything I have ever asked of you, you have stepped up and said yes. And I am very grateful also for supporting the mission of d e I advisors for a more diverse industry at all levels. But thank you so much. You wanna make a shameless plug

Glenn Haussman:

for the show. I, I wanna say if there's anybody out there that has any questions or anything like that, give me a call. People help me along the way. I'd love to help you too and also to keep the theme of this conversation. I can't believe anyone pays any attention to what I have to say over there. It's it's weird. It's bizarre, but I'm still working on it. I am going to get used to it and help me get used to it. Watch no vacancy. Check us out. Text the word hotel to 6, 6, 8, 6 6. You'll get our Sunday night newsletter with all the goodies that you need to help you in your journey on personal empowerment.

Rachel Humphrey:

I appreciate it. Thanks so much, Glenn. Thank

Glenn Haussman:

you.